VOY (“we”, “us”, or “Our”) respects the privacy rights of its users and understands the
importance of protecting and handling information collected about you in accordance with both the law and best practice. This Privacy Notice has been composed for providing you with the information that you are entitled to (in case you are a private person, i.e. a data subject) according to Article 13 and Article 14 of EU General Data Protection Regulation, i.e., Regulation (EU) 2016/679 (“GDPR”). And the German Data protection laws.
2) Acceptance and Use
3) Who We Are?
4) Summary of Personal Information and Use
5) Purposes of Data Collection
6) Data Collection Methods
7) Data Protection Principles
8) Types of Data We Collect From You
9) Non-Personal Information
10) UK and EU Cookie Law
11) Cookies Overview
12) Information Collected Through Technology
13) Other Information You May Submit
14) How We Use Your Data
15) With Whom We may Share Your Data with your consent
16) Your information rights
17) EEA Data Subjects
18) Your Data Protection Rights
19) Our Policy towards Children
20) Legal Bases for Processing (For EEA Users):
21) Third-Party Site and Links
22) Do Not Track Disclosures
23) Data Security
24) Your Right To Withdraw Consent
25) Terms and Conditions
28) Contact Us
VOY and Voy-app.com is a platform which provides key to more mindfulness and relaxation in meditation by using self-coaching tools that go way beyond meditation. We provide self- coaching to reduce job-related stress and experience love in your relationships more intensely.
VOY may collect or obtain Personal Data about you, and this information may be transferred from a location outside of Germany to other regions through the following methods:
We may also receive Personal Information about you from third parties.
For data collection methods as described for 4 YOU Coaching GmbH as a Company the following examples of uses of this Personal Information may be used for:
o Provision of Services to you
o Offering and Improving the Service
o Completing your purchase or booking
o User Engagement
o Lead Generation
o Legal Compliance
The personal data we collect from you, and the way we collect it from you, includes the following methods when you:
“Personal data” means any information that enables us to identify you directly or indirectly, such as name, email, address, telephone number, any form of identification number or one or more factors specific to your or your beneficiary’s identity.
We are committed to complying with applicable data protection laws and will ensure that personal data is:
When you sign up as a user or a business we collect the following
1. Personal Identifiable Information (PII). We do not collect any data from you except that
includes, IP address or browser model, server log files.
2. Correspondence: Survey responses, information provided to our support team or user research team or perhaps via our contact form option on the app site.
Non-personal information refers to information that, by itself, does not identify you as a specific individual (e.g. demographic information or web site visitations). VOY may collect non-
personal information through any of the methods discussed above as well as automatically through use of industry standard technologies described further below.
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011; Cookies is a small text file placed on your computer by this Website and app services when you visit certain parts of the Website and app services and/or when you use certain features of the Website and app services. Details of the cookies used by this Website and app services are set out below.
You can set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of the Service. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings which are designed to limit forms of ad tracking. Please note that changing any of these settings does not prevent the
display of certain advertisements to you.
While you are able to visit the VOY site and remain anonymous, VOY or its third party service providers may still collect non-personal information about your use of the VOY materials (e.g.
Your internet browser, operating system, ip address, connection speed, and the domain name of your internet service provider).Such information may be gathered by the following methods :
(a) Cookies. Cookies, including local shared objects, are small pieces of information that are
stored by your browser on your device’s hard drive which work by assigning to your computer a unique number that has no meaning outside of the VOY site. Cookies do not generally contain any personal information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the VOY materials unavailable to you.
(b) IP address. You may visit many areas of the VOY site anonymously without the need to become a registered user. Even in such cases, VOY may collect ip addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin services with an internet services provider. Each time you access the VOY site and each time you request one of VOY’ pages, the server logs your ip address.
(c) Beacons. Beacons are small pieces of data that are embedded in web pages and e-mails. VOY may use these technical methods in html e-mails that VOY sends to users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that constitutes personal information.
(d) Tracking content usage. If you use the VOY services and you post audio visual materials
including, without limitation, text, logos, artwork, graphics, pictures, advertisements, sound and other related intellectual property contained in such materials (collectively, “content”) to your app site or to a third party site, VOY tracks and captures non- personal information associated with user accounts and the use of content.
You may submit data to us for limited purposes such as requesting customer support; answering a questionnaire; participating in a study; entering contests or sweepstakes; or signing up to receive communications from us or another user.
For purposes of the General Data Protection Regulation (GDPR), VOY is the „data controller“. We will retain any Data you submit for a minimum of 12 months or the length of our services. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group. All personal Data is stored securely in accordance with the principles of the General Data Protection Regulation. For more details on security see the clause below (Data Security). Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our app and services. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products/services;
We may share your data with third parties with your consent, or where we have obtained your express consent to do so. However, you may revoke these consents.
For individuals who are located in the European Economic Area, United Kingdom or Switzerland (collectively “EEA Residents”) at the time their personal data is collected, we rely on legal bases for processing your information under Article 6 of the EU General Data Protection Regulation (“GDPR”). We generally only process your data where we are legally required to, where the
processing is necessary to perform any contracts we entered with you (or to take steps at your request prior to entering into a contract with you), for our legitimate interests to operate our
business or to protect VOY application and website or your, property, rights, or safety, or where we have obtained your consent to do so. Below is a list of the purposes described in our policy
with the corresponding legal bases for processing.
We enable you to make numerous choices about your data: Below are the following data protection rights you have when you use our services.
VOY respects the privacy of children, and we are committed to complying with the GDPR Children’s Online Privacy Protection. This Policy describes our practices concerning the collection of personal information from children under the age of 18. This site does not knowingly collect, use, or disclose personal information from children under the age of 18 without prior parental consent, or do we provide VOY services to children under 18 years of age except as permitted by the GDPR. However, we may provide our service to children under 18 years of age but in the supervision of a parental guardian.
The VOY contents may contain links to third parties who may collect personal information and non-personal information directly from you. Additionally, VOY may use third parties to provide components of the VOY contents. In either case, such third parties may have separate privacy policies and data collection practices, independent of VOY. VOY: (a) has no responsibility or
liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such site; and (c) does not make any warranties or representations about the
contents, products or services offered on such App or the security of any information you provide to them
Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual
consumer’s online activities over time and across third-party web sites or online services (e.g., browser do not track signals). Currently, VOY do not monitor or take any action with respect to these signals or other mechanisms.
We are committed to maintaining the security of your personal data and have measures in place to protect against the loss, misuse, and alteration of the data under our control. We employ modern and secure techniques to protect our systems from intrusion by unauthorized individuals, and we regularly upgrade our security as better methods become available. Our data centers and those of our partners utilize modern physical security measures to prevent unauthorized access to the facility. In addition, all personal data is stored in a secure location behind firewalls and other sophisticated security systems with limited (need-to-know) administrative access. All our employees who have access to, or are associated with, the processing of personal data are contractually obligated to respect the confidentiality of your data and abide by the privacy standards we have established. Please be aware that no security measures are perfect or impenetrable. Therefore, although we use industry standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal data.
Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us Info@voy- app.com. You can also change your marketing preferences. You can also exercise the rights listed above at any time by contacting us at Info@voy-app.com. If your request or concern is not satisfactorily resolved by us, you may contact our data protection officer, his email is Info@voy-app.com
He can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
To learn more about our terms and conditions, please visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website and app services
services is governed by the English Laws.
VOY created this GDPR section on our website to go over what GDPR means for you and the steps we’ve taken to ensure the protection of your personal data.
The EU General Data Protection Regulation (GDPR) comes into effect on 25 May, 2018 and places new obligations on organizations based in the EEA or which hold or process personally identifiable information (PII) about EU residents.
According to the GDPR directive, personal data is any information related to a person such as a name, a photo, an email address, billing details, updates on social networking websites, location details, or a computer IP address.
VOY is working with an external auditor to ensure GDPR compliance. Part of the compliance includes obtaining a signed Data Protection Agreement from every VOY customer before May 25, 2018.
Personal data collected by VOY are processed in accordance with the law on legal protection of personal data and other legal acts. All partners and affiliates of VOY who know the secret of
Article 32 of the GDPR requires that controllers and processors have adequate levels of security in place for ensuring the confidentiality, integrity, availability – and more, of processing and other related activities.
Specifically, Article 32 requires VOY to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including the following as deemed appropriate:
VOY commitment to confidentiality, integrity, and availability – known as the CIA triad of information security, consists of the following initiatives:
o Access Control
o Anti-Virus and Anti-Malware
o Data and Information Classification
o Data Backup and Recovery
o Database Policy
o Firewall Policy
o Internet Usage Policy
o Remote Access Policy
o Security Management
o Software Development Life Cycle
o Web Server Security Policy
o Workstation Security
If VOY is storing, processing, and/or transmitting personal data for EU data subjects, then you must be made aware of the following rights and privileges under the General Data Protection Regulation (GDPR):
The General Data Protection Regulation (GDPR) was enacted by the European Union to deepen and harmonize personal data protection regulations. Now in effect as of May 25, 2018, it is a comprehensive and clear set of guidelines that acknowledges that different “flavors” of personal data require different levels of protection.
GDPR applies to all business irrespective of the region or jurisdiction, no matter where they are based, who collect and process personal data on EU residents. Non-EU companies have to appoint a GDPR representative and will be liable for all fines and sanctions.
Some of the key requirements of the GDPR are:
We as an organization have taken a number of steps to ensure we are fully compliant with our obligations, and have clear policies and processes to respond to customer and partner questions.
VOY has comply with applicable Data Protection Regulations, legislation, statute or order which may apply from time to time relating to the collection, storage and use of Personal Information including (without limitation) the Privacy Act 1988(Cth), the Data Protection Act 1998, the European Union General Data Protection Regulation May 25, 2018 the Privacy and Electronic Communications (EC Directive) Regulations 2003, the Data Protection (Processing of Sensitive
Personal Data) Order 2000 and comparable laws, as the case may be in the applicable jurisdiction, or any amendments and/or re-enactments thereof.
This is a notice to inform you of VOY policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
1) We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
2) VOY takes seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
3) VOY undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
4) Our policy complies with the German laws accordingly implemented, including that required by the European Union General Data Protection Regulation (GDPR) and data protection regulation.
5) The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
6) Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The operations of VOY are in accordance with the European Union’s General Data Protection Regulation (GDPR), effective May 25, 2018. VOY has made the GDPR a priority, and we are and have always been fully aligned with the regulation’s intended result.
Passed in 2016, the new General Data Protection Regulation (GDPR) is the most significant legislative change in European data protection laws since the EU Data Protection Directive (Directive 95/46/EC), introduced in 1995. The GDPR, which becomes enforceable on May 25, 2018, seeks to strengthen the security and protection of personal data in the EU and serve as a single piece of legislation for all of the EU. It will replace the EU Data Protection Directive and all the local laws relating to it.
We support the GDPR and will ensure all VOY services comply with the GDPR provisions effective from May 25, 2018. Not only is the GDPR an important step in protecting the fundamental right of privacy for European citizens, it also raises the bar for data protection, security and compliance in the industry so therefore VOY is committed to abide by all Data protection regulation.
Our service and website are being updated to help customers comply with the GDPR obligations relating to obtaining and recording consent. Consent approval will be available upon
request. Other technology designed to automated data access requests received from users will be released.
VOY has always been committed to ensuring we maintain our customers’ and their customers’ data as securely as possible. Details of our Data Security Policy consistent with our obligations
under the GDPR is available on our website terms and condition page.
In the meantime, if you wish to submit a data request under the GDPR, or have any additional queries, please contact our VOY Privacy officer